Shipping Policy

A legal disclaimer

 Refund, Returns & Shipping Policy — PepWorks

Last Updated: [11/19/25]

At PepWorks, we are committed to delivering high-quality research peptides. Because of the sensitive and unstable nature of these products, please review the policy below carefully.

1. All Sales Are Final

Due to the volatile and perishable nature of peptides, all sales are final.
We do not accept returns or exchanges for any reason, including:

• Ordering errors

• Change of mind

• Incorrect shipping address provided by the customer

This ensures product integrity and prevents contamination risks.

2. No Returns Policy

Because peptides are temperature-sensitive and must be handled under strict conditions:

Due to the volatile nature of peptides, there are no returns.

Opened, unopened, or unused items cannot be sent back to us.

3. Lost or Damaged Packages

Customer satisfaction is important to us. If your package arrives damaged, or is lost in transit, we will assist you.

PepWorks will:

• Replace the item in the case of confirmed damage

• Replace the item if the carrier declares the package lost

Replacements are subject to verification, which may include photos or carrier investigation results.

4. Shipping & Delivery

• Orders are processed in the order they are received.

• Shipping times may vary based on carrier performance.

• PepWorks is not responsible for delays caused by carriers, customs, or weather conditions.

Customers are responsible for entering accurate shipping information during checkout. Incorrect addresses may result in delays or undeliverable packages.

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